Frequently Asked Questions 

How do I book M+H for a wedding?

We only accept emails and enquiry form orders as this means that orders via social media will be referred on to an email conversation. 

We encourage our bride and grooms to have a cake tasting or flower consultation, as this is where we can share ideas of making your dream day all the more special! 

Once we have conversed I will provide you with a quote and a mood board. 

Once you are happy with the finalised details, a deposit will be required within 14 days to secure your booking. For orders made in advance, a 50% deposit is required to secure your booking, with full payment 6 weeks prior to your event.

Bookings are only confirmed once a formal quote has been received and deposit is paid. 

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Food Safety 

I hold a certificate in Level 2 Food & Safety Hygiene and have comprehensive Public Liability Insurance. I have registered also with Enfield Council.

Do you Deliver?

Yes, we deliver! We organise delivery in advance once you have booked your order with us. and is subject to our availability. Delivery pricing is subject to location in London and Greater London, based on distance from the M+H Cake Company kitchen. We strongly recommend that delivery is organised for our wedding cakes. Alternatively, a courier, alongside a nominated passenger,  can collect the cake from our kitchen, the fee of this would be added onto the quote of your order.  Please ensure that you make us aware of the parking facilities and charges on, as congestion charges and parking fees will be included in your quote. The same rules apply for both flower and cake orders.

Can I pick up my cake?

Yes, all times must be agreed upon in advance, before the week of the cake delivery.

How do I Transport my cake?

 

For orders that are to be picked up, we recommend that cakes are to be transported on a flat surface in your vehicle (the floor or in the boot). Please be advised that once your cake has left our premises we are not liable for any damages to the cake. 

Can you accommodate our dietary requirements?

All our cakes are made in the same kitchen where nuts, gluten, and dairy are present. As of now, M+H Cake Company does not offer vegan or gluten-free option. 

Do you Offer Cake Tastings?

Yes, we do! We are able to bake 4 flavors from our flavour list for you on the day of the consultation. There is a fee £25.